Platform Features

Everything Built for
Security Operations

Guard Direct brings together scheduling, GPS tracking, reporting, and accountability in one platform — purpose-built for patrol companies.

Workforce Management

Guard Scheduling

Build and publish schedules in minutes. Guard Direct's scheduling engine handles shift assignments, overtime rules, and coverage requirements — so you're never short-staffed.

  • Drag-and-drop shift builder for daily and weekly views
  • Automated overtime tracking and alert notifications
  • Mobile notifications when guards are assigned or schedule changes
  • Recurring shift templates for consistent patrol patterns
  • Coverage gap detection with instant supervisor alerts
  • Time-off request management and approval workflow
  • Export schedules to PDF for client reporting

Guard Scheduling

Workforce Management

Live Operations

Real-Time GPS Tracking

See every guard on a live map, updated continuously. Guard Direct's GPS engine gives you accurate, real-time location data directly from each officer's mobile device.

  • Live map with guard position updated every 30 seconds
  • Guard status indicators: on-shift, on-break, off-site
  • Breadcrumb trails showing exact patrol path
  • Battery-efficient GPS that doesn't drain guard phones
  • Location accuracy within 10 meters in normal conditions
  • Offline caching with automatic sync when connectivity returns
  • Client-facing portal with view-only live map access

Real-Time GPS Tracking

Live Operations

Compliance & Accountability

GPS History & Audit Trail

Every movement is recorded. Replay any guard's full patrol path for any date — critical for incident investigations, client disputes, and compliance documentation.

  • Full patrol route replay with timeline scrubbing
  • Filterable history by guard, site, date, or shift
  • Speed and dwell time analytics per location
  • Exportable GPS logs in CSV and PDF format
  • Tamper-evident audit trail for legal and insurance use
  • 90-day rolling history with extended retention options

GPS History & Audit Trail

Compliance & Accountability

Zone Management

Geo-Fencing

Define virtual perimeters around patrol zones, client sites, or restricted areas. Get instant alerts when guards enter or leave designated boundaries.

  • Draw custom geo-fence boundaries on any map
  • Enter/exit event logging for every guard crossing
  • Immediate push and SMS alerts to supervisors on violations
  • Multi-zone support — unlimited sites per account
  • Schedule-aware fencing (only active during assigned shifts)
  • Client-visible zone reports for compliance documentation

Geo-Fencing

Zone Management

Patrol Verification

Dynamic Checkpoints

Place NFC tags, QR codes, or GPS-defined checkpoints throughout your patrol routes. Guards scan them as they complete rounds — giving you verified, timestamped proof of patrol.

  • QR code and NFC checkpoint scanning from the mobile app
  • GPS-based virtual checkpoints requiring physical proximity
  • Missed checkpoint alerts to supervisors in real time
  • Customizable scan windows per checkpoint (time tolerance)
  • Checkpoint completion reports for client accountability
  • Unlimited checkpoints per site — no extra charges

Dynamic Checkpoints

Patrol Verification

Digital Documentation

Reporting with Photos & Timestamps

Replace paper incident reports with structured digital submissions. Guards submit reports directly from the app with photos, GPS coordinates, and automatic timestamps.

  • Mobile incident report forms with photo attachments
  • Auto-stamped with time, date, and GPS location
  • Customizable report templates per site or client
  • Supervisor review and approval workflow
  • PDF export for client delivery or record-keeping
  • Searchable report archive by guard, site, or incident type
  • Real-time report notifications to supervisors and clients

Reporting with Photos & Timestamps

Digital Documentation

Field Operations

Mobile App — iOS & Android

The Guard Direct mobile app is built for the field. It works on any modern smartphone your guards already have — no special hardware required.

  • Available on Apple App Store and Google Play Store
  • Works with limited or intermittent data connectivity
  • Push-to-talk style incident logging with voice notes
  • Real-time messaging between guards and supervisors
  • Biometric login (Face ID / fingerprint) for fast secure access
  • Low-power GPS mode preserves guard phone battery
  • Dark mode for night patrol readability

Mobile App — iOS & Android

Field Operations

More Capabilities

Built for the Whole Organization

Analytics Dashboard

Site-level KPIs, coverage metrics, and compliance scores.

Client Portal

Give clients view-only access to their site's live data and reports.

Smart Alerts

Configurable notifications for every event that matters to your ops.

Role-Based Access

Guard, supervisor, manager, and client permission levels.

Offline Mode

Guards keep working even without cell service. Data syncs automatically.

Fast Onboarding

Deploy your full team in one day. No IT team required.

See Every Feature in Action

Schedule a personalized demo and we'll walk you through the platform with your specific use case in mind.

Request a Demo